SHIPPING TERMS

1. Delivery Coverage

This website primarily offers online sales and delivery services for automotive parts and accessories to customers within the United States. Delivery is currently available to serviceable areas within the U.S.; specific availability is determined by the shipping address and delivery options displayed at checkout. Delivery to certain remote areas or special addresses may not be possible or may require additional delivery time.

2. Order Processing Time

We begin processing orders once payment is completed and the order is successfully submitted. Under normal circumstances, order processing takes 1–3 business days, though actual timeframes may vary based on inventory status, order review, holidays, or special circumstances. Business days generally exclude weekends and U.S. federal holidays.

Order processing time is calculated separately from actual transit time. Processing times may be extended for orders requiring additional verification of inventory, vehicle compatibility, or payment details.

3. Delivery Time

Once an order has been processed and handed over to the carrier, the estimated delivery time within the U.S. is typically 3–7 business days. This is an estimate only and does not constitute a guaranteed delivery date. Delivery delays may occur due to factors such as remote locations, severe weather, traffic conditions, holidays, customs issues, or carrier operational disruptions.

The total time from order processing to final delivery is estimated to be approximately 4–10 business days, subject to actual order conditions and tracking information.

4. Logistics and Delivery Partners

To ensure orders are delivered safely and promptly, we may partner with third-party logistics and delivery service providers within the U.S., including UPS, FedEx, USPS, or other suitable carriers.

We select the appropriate delivery method based on product type, package weight, delivery address, and logistics service availability. The specific carrier will be indicated in the shipment notification and tracking information. Third-party carrier services may be subject to their operational policies, weather conditions, traffic, and other uncontrollable factors.

5. Shipping Costs

Shipping costs will be displayed at checkout. If an order qualifies for free shipping under the terms published on the website, the relevant offer will be applied as described on the page. Unless otherwise expressly stated on the checkout page or in promotional terms, customers should verify the item price, shipping costs, and applicable taxes before submitting an order.

6. Order Tracking

Once an order has been shipped, we will—where applicable—send a shipping notification and tracking number to the customer via email. Customers may check the delivery status on the relevant carrier’s official website.

Logistics information may take some time to update. If tracking information remains unchanged for an extended period, customers may contact our customer service team, and we will assist in verifying the order and delivery status.

7. Delivery Address and Responsibility

Customers are responsible for providing an accurate and complete delivery address, contact number, and other necessary information when placing an order. Delivery issues arising from incorrect addresses, incomplete information, or the customer’s inability to receive the package will be handled based on the specific circumstances and applicable laws.

If a customer discovers an error in the order address, please contact us as soon as possible. Once an order has entered the processing stage or been handed over to the carrier, we cannot guarantee that an address change will be successful.

8. Package Delays, Loss, or Damage

If a package is not delivered within the estimated timeframe, or if the received items are damaged during transit, missing, or incorrect, please contact us promptly via our customer service email. Please provide the order number, tracking information, and relevant photos (if applicable).

We will verify the situation with our logistics partners and provide an appropriate solution based on the specific circumstances, our website’s refund policy, and applicable laws. Nothing herein limits consumer rights guaranteed by applicable law.

9. Special Circumstances and Factors Beyond Control

Order delivery may be delayed due to severe weather, natural disasters, public emergencies, transportation disruptions, carrier operational issues, or other factors beyond our reasonable control. In such events, we will make reasonable efforts to keep customers informed of the latest delivery status, though we cannot guarantee that all orders will arrive within the originally estimated timeframe.

We remain committed to improving our logistics services and providing customers with clear, reliable delivery information and a positive shopping experience.